Your privacy matters to us. This policy explains how Ulonarisent collects, uses, stores, and protects your data in line with UK and GDPR standards.

Information We Collect

We collect information to provide services and improve platform experiences for all users.

• Account details you provide, such as email, company name, and team member information, for platform access and support.
• Platform usage data, including login history, feature access, and actions taken to monitor system security and improve usability.
• Campaign and analytics data, like channel performance, budgets, and conversion details, used only for agreed marketing purposes.
• Customer communications and feedback to ensure responsive support and ongoing service improvements.

How We Use Your Data

Collected data helps us maintain, develop, and improve our services in accordance with applicable laws.

• Enabling your account setup, platform access, and service delivery as requested.
• Monitoring, troubleshooting, and securing services from misuse or unauthorised access incidents.
• Enhancing platform features, channel optimization, and predictive model quality using aggregate analytics.
• Contacting you regarding demos, support, or feature updates, based on your expressed interests and consent.

Legal Grounds for Processing

Data is handled according to legitimate interest and user consent, meeting legal and regulatory standards.

We only collect and process your data for contractual, legal, and legitimate interests or with your explicit consent, always maintaining user rights and opt-out options.

Information Sharing

We limit sharing to trusted sub-processors when absolutely necessary for service delivery.

• Your data may be shared with secure service partners strictly for hosting, analytics, or customer support. These partners do not use data for other reasons.
• Compliance with legal obligations, government reporting, or court requests, if required by UK law.
• In the event of a merger or business transfer, you will be notified before any major data change or transfer occurs.

Security Commitments

All personal and business data is stored in encrypted environments with monitored access controls. We conduct regular security audits and employ industry best practices to guard against loss, misuse, or unauthorised exposure, with swift incident response procedures in place.

Your Data Rights

You have defined rights regarding your personal data under GDPR and UK law.

• Access any information Ulonarisent holds about you or your business, upon verified request.
• Request correction, amendment, or deletion of inaccurate details saved in our system.
• Withdraw consent or set limits for future communications and direct marketing.
• Object to processing for specific purposes not related to contractual obligations or legal requirements.

Our Cookie Policy

Cookies track sessions and preferences for a better user experience. Read our separate policy for details and how to manage cookie settings, including the ability to opt out of analytics tracking.

Cookie Policy Cookie Policy

Contact Us

Reach our privacy team for questions, GDPR requests, or to file a complaint. We take your concerns seriously and review all submissions carefully.

Policy Changes and Updates

We may update or amend this policy to comply with new regulations or changes to our services. All significant changes will be communicated on this site.